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Course: Managing Public Organizations

This paper demonstrates how things go wrong when there is not enough communication within an organization which in turn has a negative effect on the general public. The example used here is the United States Postal Service and how there is a disconnect between corporate and local branches.

2

Course: Technology & Public Admin

For this assignment students were to choose an application ran by a public service agency and examine how useful it is as a tool to communicate with the public. The Application presented is the CBP Border Times application by the U.S. Customs & Border Protections/ U.S. Department of Homeland Security. 

Communication

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